–– birthday party FAQs ––
How far in advance do I need to book a birthday party?
We recommend booking as early as possible, especially for weekends and other popular times. At minimum, birthday parties must be booked at least 48 hours in advance.
I want to book a party for tomorrow. Why will the website not let me?
Our online booking system requires at least 48 hours’ notice for birthday party reservations so our team has time to prepare for your celebration. If you are looking for a last-minute party, please call our Sales Team to discuss available options.
Can I walk in for a last-minute birthday party?
Birthday celebrations require a designated party space so we can help protect the experience for your group and for other guests in the facility. If you are hoping to celebrate on short notice, we recommend calling our Sales Team ahead of time to discuss available options.
When do I pay for my party?
A $150 deposit is required to reserve your party date and time. Your remaining balance is due at the end of the party, which gives you flexibility to add approved extras or updates during your event if needed.
Is gratuity included in the party price?
No. Gratuity is not included in the party price. If your Party Host goes above and beyond to make your celebration special, gratuity is always appreciated.
What is included in a birthday party package?
All birthday party packages include pizza and soda for your guests, a special party T-shirt for the birthday child, and an organized, stress-free celebration experience. Your specific attraction schedule and package details will depend on the party option you select.
Are plates, cups, napkins, and utensils provided?
Yes. Birthday party packages include tableware for your guests. If you would like a specific theme, you are welcome to bring your own themed tableware as well.
Can I bring a birthday cake and presents?
Yes. Birthday cake and presents are allowed when you have purchased a birthday party package or other approved designated party space. We do not allow ice cream or ice cream cakes because of storage and melting concerns.
Can I bring outside food or drinks?
Outside food and drinks are generally not permitted. If you have questions about food options for your event, our team can help you review available in-house options during booking or on your confirmation call.
Can I bring decorations?
Yes, some decorations are allowed. Guests are welcome to bring items such as banners, tablecloths, and themed tableware.
What decorations are not allowed?
Confetti and loose glitter are not allowed. If you bring helium balloons, they must be securely tied to a weight at all times.
When should my guests arrive?
We recommend arriving 15 minutes early. Your Party Host will meet you in the front lobby and welcome your group before escorting you to your party space.
What will the day of the party look like?
Your Party Host will greet your group in the lobby, escort you to your party room or designated party space, and help guide the flow of the celebration. During your party time, guests will enjoy food, drinks, cake, and the attractions included with your package.
What exactly does a Party Host do?
Your Party Host is there to make the birthday child feel special and to make the celebration easier for the adults attending. Your host helps welcome the group, supports food and drink service, keeps the party moving smoothly, and escorts the group through scheduled attractions when applicable.
How many guests are included in a party package?
All base birthday party packages start with 10 guests included. Final party details can be reviewed during your confirmation call.
Can I add extra guests to my party?
Yes. Additional guests can be added to your party, including day-of when space and package limits allow. Our team can help you finalize your headcount during your confirmation call.
Do any attractions have special requirements?
Yes. Some attraction-based party packages may include requirements such as height restrictions, waivers, or closed-toe shoes. For example, Go Karts require participants to meet the posted requirements and complete the required waiver process before riding.
When should I hand out party favors or goodie bags?
We recommend handing out party favors or goodie bags after attractions or at the end of the party. This helps guests stay focused on the activities and helps avoid lost items or outside food being opened too early during the celebration.
Where is The City Forum located?
The City Forum is located at 2231 Madison St, Suite T, Clarksville, TN 37043.
How do I contact someone with party questions or booking changes?
For birthday party questions, last-minute booking requests, or booking changes, please contact our Sales Team at 931-218-7113.
Where can I find current party package details?
The best place to view the most current package options, inclusions, and availability is the official birthday party booking page on The City Forum website.
Get Your Game On! ––
Load and reload your player card so you can ball out and re-ball out on all of your favorite attractions!
Get Your Game On! ––
Load and reload your player card so you can ball out and re-ball out on all of your favorite attractions!
