–– FAQs ––

Where is TCF Located in Clarksville?

In the Sango part of Clarksville right off of Exit 11 at 2231-T, 2231 Madison St Suite D, Clarksville, TN 37043

I’ve never been to The City Forum before, how does it work?

First you will want to get a Player Card from either our front counter or an arcade kiosk. You can add value to your card which can be used on the games and attractions throughout the facility. Player Cards are not redeemable for food or beverages.
The cards are reloadable, so you can either come back up to the front desk to reload your cards or you can reload your card at one of the available kiosks located by the arcade. Your Player Card’s value will never expire so any money that you don’t use up today can be used another day!
You can add value to your card which can be used on the games and attractions throughout the facility except for bowling.

PRO TIP: Be sure to register your card at Guest Services!

Do we need a Player Card?

Yes, all of our attractions are accessed with the Player Card. Each person may get a player card, or one family can share a card.

If I don’t use all of the value that I put on the card, can I get the money back?

TCF does not issue refunds, however, any value or redemption points left on your card will not expire.

How can I have a party at TCF?

You can book a party with us here. Guests must have a registered party in order to bring in cake/gifts.

Does TCF allow cake, balloons, and/or presents?

No, TCF does not allow cake or presents unless the guests have booked a birthday party with us. Balloons, confetti, and glitter are strictly forbidden even with the purchase of a birthday party package.

Does TCF offer dairy/gluten free food options?

TCF offers gluten/dairy-free pizza.

Does TCF serve alcoholic beverages?

TCF recommends that all guests enjoy our go-karts BEFORE they drink any kind of alcoholic beverage. TCF does have the right to deny access to the go-kart track if a guest is under the influence of drugs and/or alcohol.
All alcoholic beverages must be consumed and kept in the bowling lounge.

Can TCF host private events outside of business hours?

Yes, TCF can host private events both during and outside of our business hours. To book a private event, please email our Sales and Events Manager at sales@project2231.com

Does TCF have special/different holiday hours?

Yes, Follow us on social media for holiday hour changes and special open dates.

Is TCF hiring?

The City Forum is always looking for new team members. Applications are available, click here to apply! All applicants must be 16 years or older.

What are your Go Kart Rules and Regulations?

Please click HERE to see our Go Kart Rules! Also, remember to wear your close-toed shoes, Crocs are not permitted!

Do I need to make a reservation to bowl?

*Lane rentals are made in-person only and are first-come, first-served. A waiting list is available to our guests on Fridays, Saturdays, and Sundays. Based on volume, a spot on the waiting list does not guarantee a lane rental. To reserve multiple lanes for a kid’s birthday party package or groups of less than 25, please contact parties@thecityforum. For groups of 25 or more, please contact sales@project2231.com or call/text 931-220-6323.

Is The City Forum equipped with parking, restrooms, and features for guests with disabilities?

All of our venues within the warehouse are accessible for all guests including those with disabilities. All of our venues also have designated accessible parking spots for guests to easily access our entrance. The City Forum’s bowling lanes are wheelchair accessible.

House Rules

Firearms are prohibited on the premises.
For the enjoyment of all, profanity and inappropriate behavior are out of bounds in this establishment.
Tobacco and vaping are not allowed on the premises.
Outside food or drinks are not permitted.
Persons 14 years of age or younger are only allowed on the premises with the supervision of a parent or guardian.
Shirt and shoes required. For your safety, sagging or loose clothing is prohibited.
No masks, hoods or sunglasses allowed.
Management reserves the right to deny entry to customers wearing clothing items or signs displaying offensive text or images.
Drug use is strictly prohibited and will result in ejection from the premises without a refund.
Soliciting or excessive loitering is prohibited inside or outside the building.
Pets are not allowed in the building.